FAQ
Product Information
Not at all!
Nuwave Neon signs come ready to hang, with pre-drilled holes. If you can hang a picture frame, you can hang a Neon! Have questions? Send us a message!
LED neon signs are vastly different from traditional neon gas lights. They are safer, more energy-efficient and are actually brighter by 5-10%. You’ll also love that they cost 80% less to run than those old neon signs.
A lot safer. By a long shot. They don’t get warm to the touch; they use less energy and have no toxic gasses. And, because they use such a low amount of energy, they’re also low risk for any electrical hazards. They’re pretty much better than traditional neon signs in every way. No dangers or worries. Just 100% fresh poppin’ color with an eco-friendly flavor.
When we say our signs are more energy-efficient, we mean it. An average sign gives you an estimated 50,000 hours of gorgeous light beaming in oh-so-stunning colour. That means, if you run your light for 5 hours a day, it could last up to 30 years.
Not all neon sign companies are created equal. Quality is at the heart of all that we do, and that’s why each Nuwave Neon sign comes with an industry leading 24-month warranty (12-month warranty for waterproof/outdoor signs). Also, our support team is always ready to brighten-up your day, whenever you need a hand or support.
Heck yes. This is our bread and butter. Use our neon customizer to create a text-based Nuwave Neon sign. If you need something more custom, such as an image or logo, simply email our design team at custom@nuwaveneon.com.
Great question! Here are the differences between the color types:
· Standard single-color: This is the color you have selected. It is not changeable.
· Multi-color: This allows you to change the color of your sign to not just one color, but every single color that we offer. Simply just use the remote included with your order to make the rainbows fly.
As easy as a Sunday afternoon nap! Simply choose a space on your wall and use the stainless-steel mounting brackets that come with your sign to transform your space. Can't drill in the wall of your residence? No problem! We highly recommend using command strips.
Our LED neon signs are all rated for 50,000+ hours. That’s nearly 3X the life expectancy of traditional neon signs. If problems arise, they are typically due to the 12V transformer that powers your sign and those can be replaced and are covered under your warranty.
Should any problems arise, please email us at support@nuwaveneon.com.
For shipping convenience, larger signs may be fabricated in multiple sections. Should you have any inquiries, please don't hesitate to reach out to us at support@nuwaveneon.com.
Shipping Information
We ship our products worldwide with complimentary priority shipping. All of our orders are insured against damage during the shipping process.
Updated 6/5/2024.
All our Neons are crafted from scratch just for you and shipped worldwide. Our current shipping estimates and rate can be found below:
Free Standard Shipping - 12-15 Business Days: $0
FedEx® Express - 7-12 Business Days: $29.99
FedEx® or DHL® Express + Priority - 4-8 Business Days: $99.99
Please note: Shipping may be impacted by FedEx, UPS, and DHL delays.
We wouldn’t dare risk ruining our handmade artwork. Lucky for everyone, our handcrafted neon signs are super durable and safe to ship. But just to be safe, we don't spare any expenses when it comes to protecting your neon sign. We also use the highest quality packaging materials to ensure it arrives to you in perfect condition. Every package is custom-made to conform to your sign.
No problem! We offer priority production on all orders. Simply select this option when you checkout to expedite your order. This will push your order to the top of our order queue and an additional charge will be added. With priority orders, you can expect to receive your neon sign up to an additional week sooner than standard production and processing.
Our HQ is located in sunny, balmy, breezy Tampa, Florida. We weren’t joking when we said we love light.
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