I love the sign, but I’ve only had it for a very short time and one of the wires is loose or something because the sign keeps flickering. If I move the wire around the sign with either go off completely or if I find the right spot it’ll stop flickering. Very bummed, especially for how much I paid.
Update: the company emailed me steps to troubleshoot the problem.
They look beautiful
We wanted to bring our home gym to life and this green heartbeat that also looks a little like a dumbbell or barbell without the heart was just what we needed. It’s well constructed, lightweight, and very easy to put on the wall. We cut command strips thin enough to sit undetectable behind the lighting and have been enjoying it during our Peloton rides and workouts. We absolutely love it.
Client gift. Arrived as scheduled (though from China, which wasn't expected and incurred additional fees) and worked great! Color really pops and client loved it. Would probably order again.
super happy with our neon ! we bought it for a farewell and our friends were super happy
My company ordered a pink neon sign to display in our Beauty Salon. The light arrived in a timely manner and we were notified of order/shipment information each step of the way. The light arrived and was much nicer than expected- great quality! Once I plugged in the light I realized there was a problem with the power cord. I notified Nuwave Neon of the issue and let them know I had an event coming up and wanted to see if they were able to send me a replacement cord the next day. I spoke with Louis Friedlander and he informed me that he overnight shipped the cord and assured me that I would have it before our event. The cord arrived the next morning and the sign looked perfect for our event! Great business to work with and even better customer service. HIGHLY RECOMMEND!
Amazing sign, packed real good, looks real good in my home gym will be making more purchases from them again !!!
So great to hear Gilberto!
We cant wait to help out with your next sign too!
We ordered a large $2000 design for our company. It was the first thing customers saw when entering and it looked great on arrival! Order arrived ahead of schedule and as described however the sign had a consistent flicker that was painfully obvious to the point that customers in our waiting room asked us to turn the sign off due to its painful flickering. We reached out to Nuwave several times to get help on fixing the issue but none of our emails or chat requests were answered. We resorted to hiring an electrical company to come in and diagnose the issue where it was discovered the power supply was completely made of the cheapest Chinese parts they had ever seen. We ended up paying $720 for a new power supply that resolved the issue however the fix ended up coming from us hiring a outside company.
Nuwave markets themselves as having 24-7 support and fantastic warranty yet in our experience we received not a single email or chat response to our concern. Terrible customer support.
great quality. makes the whole room. love the color and unique design. i love that no one has anything like it in their home.
I design playrooms at Childhood&Home and I also get my neon signs from here. Great quality, reliable, fun.
OMG!!!I absolutely LOVE my sign ,it is fantastic!
So well made, arrived packed so well & In perfect condition.
I also love the modern way it attaches to the wall,it’s just a great sign for our home gym.
Fantastic communication from this company,highly recommend.ThankYou
I'm completely satisfied with my purchase. I ordered a customized neon treble clef sign and this product is Absolutely Gorgeous 💯 %.
As you can see on the pictures, the beauty of the product actually speaks for its self. Thank you Nuwave team for making this treble clef, which is exactly as advertised. As a musician, I will strongly recommend this product to all music lovers. Please when ordering, add the multicolor option and also get the dimer remote controller , I bet you will not regret it. I really love it. Cheers 🤗😁
I am obsessed with my sign!!! It’s by far my favorite thing in my shop! It’s the perfect focal piece! It turned out exactly how I was hoping it would!!! And they were so great to work with! I wouldn’t go anywhere else!
A gift for my son. He saw it and mentioned how much he wanted it for Christmas. He received two different neons and my daughter and son in law received one. They all were extremely happy with the product. Delivery was quick and packaged beautifully a definite win
Love my sign. Exactly what it was online and looks amazing and I got the advanced controller and so glad I did. It offers a lot of color options.
The sign was well made and exactly what I had expected. Shipping was super fast too!